Privacy Policy

This Privacy Policy describes how NextGen Cleaning Supplies (“NextGen,” “we,” “us,” or “our”) collects, uses, and discloses your information when you use our website (the “Website”) or interact with us in any other way. We are committed to protecting your privacy and ensuring the security of your personal information.  

 

1. Information We Collect

We collect information from you in a variety of ways when you use the Website or interact with us, including:  

 
  • Personal Information: This information may include your name, billing address, shipping address, email address, phone number, and company name (if applicable). You may provide this information when you create an account, place an order, subscribe to our newsletter, contact us for customer support, or participate in a survey or promotion.
  • Usage Information: We may automatically collect certain information about your use of the Website, such as your IP address, browser type, operating system, referring website, the pages you visit, and the time of day you visit the Website. This information helps us understand how users navigate the Website and improve our content and functionality.  
     
  • Cookies and Tracking Technologies: We may use cookies and other tracking technologies to collect information about you, such as your browsing preferences and past interactions with the Website. Cookies are small data files that are stored on your device when you visit a website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until you delete them. You can control the use of cookies by adjusting your browser settings. However, if you disable cookies, you may not be able to use all of the features of the Website.  
     
     

2. Use of Your Information

We use the information we collect from you for a variety of purposes, including:

  • To process your orders and fulfill your requests
  • To create and manage your account
  • To send you marketing and promotional communications, including newsletters, emails, and special offers (you can opt out of receiving these communications at any time)
  • To personalize your experience on the Website
  • To improve the Website and our services
  • To analyze trends and usage patterns
  • To prevent fraud and maintain the security of the Website
  • To comply with the law

3. Sharing Your Information

We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers may be located in Canada or other countries. We will only share your information with service providers who have agreed to comply with our privacy standards. We may also share your information with third parties as required by law or to comply with a legal process.  

 

4. Your Choices

You have a number of choices regarding your information:

  • You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions in those communications.  
     
  • You can access and update your personal information through your account on the Website.
  • You can delete your account by contacting us at Info@nextgencleaningsupplies.com.

5. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.  

 
 

6. Children’s Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with information, please contact us at Info@nextgencleaningsupplies.com. We will delete any information we collect from a child under the age of 13.  

 
 

7. Links to Other Websites

The Website may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites before you provide them with any information.  

 
 

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically to stay informed about updates.  

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: Info@nextgencleaningsupplies.com
  • By phone: +1 647-553-7860
  • By mail: NextGen Cleaning Supplies, ON L5N 7H6, Canada

10. Additional Information for Customers in Canada

NextGen Cleaning Supplies is committed to complying with all applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”). Under PIPEDA, you have certain rights regarding your personal information, including the right to access, correct, and delete your information. You can exercise these rights by contacting us as described in Section 9 above.  

 
 
 

We hope this Privacy Policy helps you understand how we collect, use, and disclose your information. If you have any questions, please do not hesitate to contact us.